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Vending Case Studies
VendEase take service to a new level using vOpen
VendEase provides innovative vending solutions to the HORECA market and can be found across a number of high profile sites in the South of England. VendEase has been using Vianet’s vOpen system for nearly 2 years and now has 60 machines equipped with Vianet technology.
The vOpen service provides VendEase with stock information, so staff know when to visit machines; pick lists, so they know what products to stock; cash reporting, to help organise royalty payments to clients; and sales profiles to ensure their product mix remains fresh and interesting to end users.
Commenting on the vOpen service Jonny Holmes, Director at VendEase, said, “When we started this business our primary goal was to deliver an unrivalled level of service both to clients and end-users. The vOpen system provides us with information on the status of our vending machines so we know exactly when to visit and with what stock. vOpen also provides us with sales profiles which means we can tailor our product mix to the requirements of each site. The result: our machines are always available with products the customer wants to buy!"
Jonny Holmes continued, ”The vOpen system is quick to set up, easy to install and simple to use. We’ve been genuinely impressed with the support we’ve received from the Vianet team along the way.”
Jonathan Smith, UK Sales Manager for Vianet commented: “vOpen provides the information VendEase need to succeed in a competitive market and deliver a first rate service.”