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Vending Case Studies
Ideal Services become smooth operators using vOpen
Ideal Services, a vending operator based in Scotland with satellite operations as far as the South West of England, has been working closely with Vianet over the past 5 years. Ideal Services has nearly 150 machines equipped with Vianet technology.
Ideal Services use vOpen to plan vending routes, manage machine inventory and control warehouse stock. In addition, detailed sales reports, including sales per hour of the day, help them to identify the best time to fill machines and avoid busy periods.
Stewart Hamilton, Managing Director at Ideal Services, said, “Our operations team access vOpen every morning so they know which machines to visit and with what stock. We find the information particularly valuable on sites with erratic footfall where it is difficult to predict usage."
“We have worked with Vianet for 5 years and continue to enjoy significant cost benefits as a result of more efficient route planning, improved stock visibility and lower fuel consumption. Other benefits have included a noticeable increase in productivity and a reduced number of out of stocks, which has in turn delivered increased sales.”
Stewart continued, “vOpen has helped us make a step change in our business. I firmly believe vOpen is the market leading vending telemetry system in Europe.”