Welcome to Vianet - Smart M2M services for connectivity, vending and transaction processing
vOpen Admin
Our product range
- vOpen Operator - sales, cash, stock, route and activity reporting.
- vOpen Category - category management reporting, comparative rate of sale reporting, sales profiling and analysis.
- vOpen Technical - technical performance and fault diagnostics.
- vOpen Admin - system administration.
- vOpen Cashless - cashless vending
vOpen Admin provides a complete administrative system to ensure you get the maximum from your reports, regardless of which system you chose.
vOpen Admin provides:
- The ability to set up new users on the system.
- Access controls to ensure people have access only to the reports they need.
- The ability to build and assign planograms to machines.
- The ability to change planograms, vend prices and machine locations.
- The ability to link products to categories; machines to routes, channels, regions and site locations; and engineers to territories.
- Fault alarm administration to set up specific machine alarms and route these to the appropriate call centre or service engineer either by email or SMS.
- The ability to tailor stock alarm thresholds by site. For example, you may wish to visit a popular machine with a high rate of sale when it is 40% full, whereas a machine in a quieter location would not need to be visited until it was 10% full.
- The ability to link specific peripheral devices to machines, creating an asset register with known locations for all machines, peripherals and parts.
Benefits
- Peace of mind that the information you see always reflects what is happening in the field.
- Full visibility of asset locations in the field.
- Ability to set up multiple alarms means machine faults are unlikely to be overlooked.
- Ability to tailor stock alarms means you can maximise efficiencies of your route operations team without losing out on sales or comprising service.
