Our unique solutions
for vending

Vianet

RESPONSIVE SUPPORT

Our globally scalable solutions are backed by small company responsiveness. Our multilingual Customer Care team is available to all customers to ensure that world-class support is available when it is needed

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Unique Solutions

For 10 years, our highly-evolved solutions have provided our customers with critical operational, brand and financial insight enabling them to dramatically improve the profitability of their businesses. We have redefined the concept of “vending telemetry” by responding to the needs of our customers and placing value first and technology second. So whilst our products and services are underpinned by best-in-class technology, our focus is upon creating real value for our customer – both today and in future – in order to deliver a significant return on investment.

Vianet solutions are helping leading brand owners and vending machine operators to maintain a competitive advantage in vending

Our System

Our system, a Management Information System (MIS) specifically for vending, is accessed by customers using a secure online web application, meaning that they do not need to create, implement and maintain any software of their own, nor do they need to install and update any software of ours. Customers simply log into our system, wherever they are, using their unique credentials in order to access and manage their information.

The diagram below illustrates the key stages of our system. For more comprehensive information about our solutions, please visit the How It Works section of our website.

Data Collection
Data Collection

Data is delivered from various vending machines...

  • Secure, real-time data collection
  • Two way communication link
  • Raw data audited to guarantee integrity
Analysis & Interpretation
ANalysis & Interpretation<empty>

Data is processed into critical business information...

  • Sales information
  • Cash monitoring
  • Error or malfunction detection
Reporting
Reporting

The system provides clear information and actionable
insight via...

  • Web application
  • Email reports
  • SMS alerts
Drivers

Quantitative

  • Deliver operational transparency
  • Minimise lost revenue
  • Optimise machine utilisation

Qualitative

  • Consumer and channel insight
  • Validation of SLA's and KPI's
  • Promote continuous improvement

Benefits
  • Increased rate of sale
  • Reduced operating costs
  • Reduced cash variance
Outcomes
  • Increased profit
  • Customer satisfaction
  • Operational excellence

 

The reports provided by our system enable our customers to take action in order to derive bankable benefits and, ultimately, deliver game-changing outcomes.